Late June 2017, Nuance Communications's system was taken down by NotPetya ransomware. The intent of the attack was sabotage, resulting in permanent encryption of master file tables and preventing access of stored data.
Healthcare is a large vertical that Nuance Communications serves, providing transcription services for hospitals. It took Nuance Communication weeks before it was able to bring most of their clients and their own transcription platform back online. Some hospitals have since moved to other service providers.
Nuance Communications' shares briefly fell Friday after the voice and language technology company said a recent global malware attack will impact its earnings. The company sees third-quarter earnings in the range of 26 cents per share and 28 cents a share, below the 29 cents a share consensus estimate from Thomson Reuters. It sees adjusted revenue of $494 million to $498 million, below the $510 million analysts expect, according to Thomson Reuters.